Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Mercari Fees and Returns: U.S. Buyer Guide

Mercari Fees and Returns: U.S. Buyer Guide

U.S. buyers: Know Mercari's 5% seller cancellation fees, no buyer restocking fees, and prepare evidence for return disputes.

TD Bank Item Not as Described Chargeback: U.S. Credit Card Process

TD Bank Item Not as Described Chargeback: U.S. Credit Card Process

Learn TD Bank U.S. credit card chargeback steps for item not as described claims and prepare evidence to dispute effectively.

Synchrony Bank CFPB Complaint Evidence Checklist

Synchrony Bank CFPB Complaint Evidence Checklist

Checklist to prepare evidence and know next steps for filing a CFPB complaint against Synchrony Bank.

eBay Item Not Received Refund Process

eBay Item Not Received Refund Process

Learn how eBay's Money Back Guarantee handles item not received refunds for U.S. buyers and know what to do next.

Comenity Bank EFT Error Disputes Under Regulation E

Comenity Bank EFT Error Disputes Under Regulation E

Learn Regulation E timelines and steps to dispute EFT errors on Comenity Bank accounts and know what to do next.

JetBlue Involuntary Denied Boarding Compensation

JetBlue Involuntary Denied Boarding Compensation

Learn JetBlue's DOT rules for involuntary denied boarding compensation and know what to do next to claim.

Venmo Refund Pending Too Long: What to Do

Venmo Refund Pending Too Long: What to Do

Know what to do if your Venmo refund is pending too long: check status, contact support, and understand P2P policy limits.

Geico Premium Overcharge Complaints: U.S. Steps

Geico Premium Overcharge Complaints: U.S. Steps

Learn how to review Geico premium increases, check billing details, and escalate complaints to your state insurance department.

Delta Air Lines Lost Baggage Claim Process

Delta Air Lines Lost Baggage Claim Process

Understand Delta's lost baggage claim process for U.S. flights: report at the airport, file a claim, and check the Contract of Carriage.

New Jersey Medical Billing Complaint Resources

New Jersey Medical Billing Complaint Resources

New Jersey residents: Learn how to file medical billing complaints via NJDOBI and understand No Surprises Act protections.