Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

New Jersey Medical Billing Complaint Resources

New Jersey Medical Billing Complaint Resources

New Jersey residents: Learn how to file medical billing complaints via NJDOBI and understand No Surprises Act protections.

Sephora Damaged Delivery: U.S. Refund Steps

Sephora Damaged Delivery: U.S. Refund Steps

Learn Sephora U.S. damaged delivery refund steps, customer service process, and escalation options with evidence checklist.

SoFi Bank Unauthorized Debit Card Dispute: Reg E Limits

SoFi Bank Unauthorized Debit Card Dispute: Reg E Limits

Know Reg E limits and SoFi debit card dispute steps to cap unauthorized transaction liability at $50.

PayPal Pay Later Buyer Protection vs. Credit Cards

PayPal Pay Later Buyer Protection vs. Credit Cards

Compare PayPal Pay Later buyer protections with credit cards and know what to do next for U.S. disputes.

U.S. Bank Wire Transfer Fraud: How to Report

U.S. Bank Wire Transfer Fraud: How to Report

Learn how to report U.S. Bank wire transfer fraud promptly and know what to do next for consumer protection.

How to Dispute a BNPL Charge in the U.S.

How to Dispute a BNPL Charge in the U.S.

Learn how to dispute BNPL charges with Affirm or Klarna using CFPB protections and provider policies.

Klarna Unauthorized Purchase Dispute (U.S.)

Klarna Unauthorized Purchase Dispute (U.S.)

Learn how to dispute unauthorized Klarna BNPL purchases under CFPB rules and know what to do next.

Citizens Bank ACH Debit Dispute Steps

Citizens Bank ACH Debit Dispute Steps

Learn steps to dispute ACH debits with Citizens Bank under Regulation E and know what to do next.

American Express Fraud Claim Denied: Next Steps for U.S. Cardholders

American Express Fraud Claim Denied: Next Steps for U.S. Cardholders

Know what to do next if American Express denies your U.S. credit card fraud claim, with evidence tips and escalation steps.

TD Bank Hotel Charge Dispute Steps

TD Bank Hotel Charge Dispute Steps

Learn steps for U.S. TD Bank credit cardholders to dispute hotel charges under FCBA by contacting customer service.