Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Requesting Overdraft Fee Waivers from Your Bank

Requesting Overdraft Fee Waivers from Your Bank

Learn how to request overdraft fee waivers from U.S. banks, check policies, and prepare effective customer service calls.

Wayfair Store Credit Instead of Refund: Policy Details

Wayfair Store Credit Instead of Refund: Policy Details

Understand Wayfair's refund vs. store credit policy, FTC rules, and practical next steps for your return.

TD Bank Reg E Billing Error Evidence Checklist

TD Bank Reg E Billing Error Evidence Checklist

Checklist to prepare your TD Bank Reg E billing error notice and know investigation timelines.

How to Stop Recurring Credit Card Payments

How to Stop Recurring Credit Card Payments

Learn how U.S. consumers can cancel recurring credit card payments with merchants and dispute ongoing charges.

DISH Network Price Increase Policy & Steps

DISH Network Price Increase Policy & Steps

Understand DISH price increase policies, check your bill, contact support, and know escalation steps for U.S. subscribers.

AT&T Early Termination Fee Policy: U.S. Terms

AT&T Early Termination Fee Policy: U.S. Terms

Understand AT&T U.S. early termination fee policies, check your contract, and know steps to dispute charges.

New Hampshire Funeral Home Complaint Process

New Hampshire Funeral Home Complaint Process

Learn how to file New Hampshire funeral home complaints with OPLC for licensing and FTC Funeral Rule enforcement.

PNC Bank Regulation E Dispute: Online Order Not Received via Debit or EFT

PNC Bank Regulation E Dispute: Online Order Not Received via Debit or EFT

Learn the Regulation E process to dispute undelivered online orders paid via PNC debit or EFT.

Fifth Third Bank Foreign Transaction Fee Dispute: U.S. Credit Card Process

Fifth Third Bank Foreign Transaction Fee Dispute: U.S. Credit Card Process

Learn how to dispute Fifth Third Bank foreign transaction fees on U.S. credit cards and know what to do next.

BNPL Late Fee Risks for U.S. Consumers

BNPL Late Fee Risks for U.S. Consumers

Understand BNPL late fee risks, check provider terms, and know how to dispute charges with CFPB protections.