Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Duplicate Credit Card Charge? What to Do Next

Duplicate Credit Card Charge? What to Do Next

Learn how to check whether a credit card charge is truly duplicated, contact the merchant, and dispute it with your issuer.

Duplicate Charge Chargeback: How to Dispute and Get a Refund

Duplicate Charge Chargeback: How to Dispute and Get a Refund

For U.S. consumers, learn how to identify a duplicate charge, dispute it with your issuer or bank, gather evidence, and track the refund.

Duplicate Credit Card Charge: Evidence and Refund Steps

Duplicate Credit Card Charge: Evidence and Refund Steps

Learn what evidence to save, how to dispute a duplicate credit-card charge, and which U.S. deadlines matter.

How to Dispute a Duplicate Credit Card Charge in the U.S.

How to Dispute a Duplicate Credit Card Charge in the U.S.

Learn how to dispute a duplicate charge in the U.S., meet the deadline, gather evidence, and handle debit, ACH, PayPal, Stripe, or Square.

Digital Goods Chargeback Letter Template and Filing Steps

Digital Goods Chargeback Letter Template and Filing Steps

Use a digital goods chargeback letter template, gather evidence, meet the U.S. credit-card deadline, and choose the right dispute route.

How to Dispute Digital Goods Charges on a Credit Card

How to Dispute Digital Goods Charges on a Credit Card

Learn how to dispute unauthorized app, SaaS, gaming, and download charges, gather evidence, meet deadlines, and seek a refund.

How to Dispute Digital Goods Charges: A U.S. Buyer Guide

How to Dispute Digital Goods Charges: A U.S. Buyer Guide

Learn when a U.S. credit-card dispute may fit, what evidence to gather, and how refunds differ from chargebacks for digital purchases.

Digital Goods Chargeback: Evidence Consumers Need

Digital Goods Chargeback: Evidence Consumers Need

Learn what U.S. consumers should save and how to dispute an unwanted, undelivered, or recurring digital purchase charge.

Digital Purchase Chargeback: Refunds, Deadlines and Rights

Digital Purchase Chargeback: Refunds, Deadlines and Rights

Learn when you can dispute a digital purchase, how to seek a refund, meet credit-card deadlines, and escalate unresolved billing errors.

Counterfeit Chargeback Deadlines: Visa, Mastercard, Amex, PayPal

Counterfeit Chargeback Deadlines: Visa, Mastercard, Amex, PayPal

Learn U.S. chargeback deadlines for counterfeit goods paid with Visa, Mastercard, Amex, or PayPal, with evidence and escalation steps.