Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.
Understand BNPL fee disclosures in Colombia under Superintendencia Financiera de Colombia (SFC) and Superintendencia de Industria y Comercio (SIC) oversight. Learn what controls transparency, what does not, and steps for fee concerns.
Colombian consumers can demand full refunds from merchants for deliveries exceeding 30 days or unavailable products under Ley 1480/2011. Covers late delivery, perishable goods like cold food treated as unavailable, and escalation to SIC.
Understand ATM withdrawal commissions in Colombia through bank policies like Bancolombia's account plans. No universal reimbursement right exists; check your bank's rules for free limits and fees.
Understand how to request adjustments for overpaid fees in Colombia through the Superintendencia de Industria y Comercio (SIC) PQRSD process and Superintendencia Financiera de Colombia (SFC) guidelines for financial consumers.
US consumers: RoboKiller spam blocking subscriptions follow Bending Spoons terms and FTC negative option rules. Cancellation contacts, what governs billing, and escalation paths as of 2026.
Learn the government-recognized process in Colombia for disputing bank account charges like undisclosed commissions or unjustified discounts, via your bank's Defensor del Consumidor Financiero.
Overview of Etsy's approach to buyer refunds under seller and platform policies, including request process and support options. Covers common issues like non-delivery or damaged items per official merchant terms.
Understand FedEx's role in collecting Colombian customs duties/taxes under DIAN rules, including legalization via rescue payments. No evidence of a dedicated FedEx duty tax dispute form exists.
Overview of select Grubhub US delivery policies from official terms, including driver assignment, alcohol ID rules, and delivery partner obligations as of 2026.
Understand Uber's cancellation terms in Colombia, including how trips are defined under local policy, consumer protection roles, and practical next steps for riders.