Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

How to Report Spam Calls: FCC, FTC and Do Not Call Steps

How to Report Spam Calls: FCC, FTC and Do Not Call Steps

Learn how to document and report spam calls to the FTC, FCC, your carrier, and state officials—and what to expect after filing.

How to Stop Spam Calls: U.S. Blocking Tools and Tips

How to Stop Spam Calls: U.S. Blocking Tools and Tips

Reduce robocalls with the National Do Not Call Registry, phone settings, carrier filters, safer call habits, and FTC or FCC reports.

Late Package Refunds: USPS, UPS and FedEx Disputes

Late Package Refunds: USPS, UPS and FedEx Disputes

A U.S. guide to late packages: contact the seller, request a refund, use the right carrier process, and escalate with evidence.

What to Do When an Online Order Is Delayed or Missing

What to Do When an Online Order Is Delayed or Missing

Learn what to do when an online order is late or missing, how to contact the seller, document the problem, and dispute a charge.

How to Dispute Service Fees and Request a Refund

How to Dispute Service Fees and Request a Refund

Learn how to challenge an unfair service fee, protect credit-card rights, document your claim, and escalate if needed.

How to Dispute Service Fees and Request a Refund

How to Dispute Service Fees and Request a Refund

Learn how to document an unexpected service fee, request a refund, dispute qualifying credit card errors, and escalate complaints.

Service Fees: How to Spot, Compare, and Dispute Charges

Service Fees: How to Spot, Compare, and Dispute Charges

Learn how U.S. service-fee rules work, compare total prices, check exceptions, and challenge an unexplained credit-card charge.

How to Dispute a Scam Website Charge and Seek a Refund

How to Dispute a Scam Website Charge and Seek a Refund

Learn how to dispute a scam website charge, preserve evidence, meet credit-card deadlines, and report the seller in the U.S.

How to Report a Scam Website and Protect Your Money

How to Report a Scam Website and Protect Your Money

Learn how to report a scam website in the U.S., preserve evidence, alert your bank, and avoid recovery scams.

How to Spot a Scam Website Before You Buy Online

How to Spot a Scam Website Before You Buy Online

Learn how to check a website's URL, payment options, reviews, and contact details—and what to do if a scam site gets your information.