Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Chargeback Reason Codes for Services: Visa, Mastercard and Amex

Chargeback Reason Codes for Services: Visa, Mastercard and Amex

Learn what Visa, Mastercard, and Amex service codes mean, how U.S. subscription disputes work, and what evidence to keep.

Chargeback for Services: How to File and Fight a Claim

Chargeback for Services: How to File and Fight a Claim

Learn when a U.S. credit-card dispute may apply to a service, what evidence to send, deadlines to watch, and what merchants can do.

Service Chargebacks: Evidence for a U.S. Credit Card Dispute

Service Chargebacks: Evidence for a U.S. Credit Card Dispute

Learn what evidence U.S. consumers need to dispute a credit card charge for services not delivered and meet the 60-day deadline.

Chargeback for Services: A U.S. Consumer's Guide

Chargeback for Services: A U.S. Consumer's Guide

Learn how U.S. credit-card users can dispute digital-service charges, meet deadlines, gather evidence, and avoid common mistakes.

Online Course Chargeback Time Limit: What Buyers Need to Know

Online Course Chargeback Time Limit: What Buyers Need to Know

Learn whether an expired online course can be disputed, which deadlines matter, what evidence to save, and how to contact your issuer.

Online Course Chargeback Template: Buyer Guide

Online Course Chargeback Template: Buyer Guide

Learn when an online course chargeback may apply, how to dispute a credit-card charge, and what evidence buyers and sellers should keep.

Online Course Chargeback: How to Build a Strong Claim

Online Course Chargeback: How to Build a Strong Claim

Learn when an online-course chargeback may apply, what evidence to send, deadlines to check, and how to challenge a denial.

Online Course Chargebacks: When Can You Dispute a Charge?

Online Course Chargebacks: When Can You Dispute a Charge?

Learn which online course charges you can dispute, what reason codes mean, the U.S. deadline, evidence to keep, and what to do next.

How to File a Chargeback for an Online Course Purchase

How to File a Chargeback for an Online Course Purchase

Learn when a U.S. card dispute may apply to an online course, what evidence to gather, and how refunds, PayPal, and deadlines differ.

Online Course Chargeback Evidence: What Consumers Need

Online Course Chargeback Evidence: What Consumers Need

Learn what evidence supports a U.S. credit card dispute over an online course, the 60-day deadline, and what to do next.