Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Postmates Restaurant Refused Refund: What to Do

Postmates Restaurant Refused Refund: What to Do

Learn why restaurants cannot refund Postmates orders and how to escalate your dispute through the platform or your bank.

Hertz Unauthorized Charge After Rental: Dispute Guide

Hertz Unauthorized Charge After Rental: Dispute Guide

Steps to resolve Hertz billing errors using the Fair Credit Billing Act and official Hertz dispute channels.

Shop Pay Installments: Credit Reporting for Missed Payments

Shop Pay Installments: Credit Reporting for Missed Payments

Understand how Shop Pay Installments and Affirm report missed payments to credit bureaus and the impact on your score.

Home Depot Warranty Claim Denied: Next Steps and Rights

Home Depot Warranty Claim Denied: Next Steps and Rights

Understand why Home Depot or Allstate warranty claims are denied and how to appeal using federal consumer rights.

Citizens Bank Account Error Disputes Under Regulation E

Citizens Bank Account Error Disputes Under Regulation E

Learn how to dispute Citizens Bank account errors under Regulation E, including deadlines and investigation rules.

How to Report a Scam Website to the FTC

How to Report a Scam Website to the FTC

Learn how to report fraudulent websites to the FTC, the evidence required, and how the reporting process works.

Michigan Renters Utility Billing Dispute Guide

Michigan Renters Utility Billing Dispute Guide

Resolve Michigan rental utility disputes using MPSC rules and the Truth in Renting Act.

Shein Package Marked Delivered But Not Received: Next Steps

Shein Package Marked Delivered But Not Received: Next Steps

Steps to take if your Shein order is missing, including merchant claims and federal credit card dispute rights.

Max Cancel Subscription and Stop Billing: 2026 Guide

Max Cancel Subscription and Stop Billing: 2026 Guide

Learn how to stop Max billing by identifying your provider and following the correct cancellation steps.

FCRA Credit Report Dispute Rights: 2026 Consumer Guide

FCRA Credit Report Dispute Rights: 2026 Consumer Guide

Understand your federal rights under the FCRA to dispute credit report errors and access free reports through 2026.