Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Sezzle Refund Policy for Buyers (U.S.)

Sezzle Refund Policy for Buyers (U.S.)

Understand Sezzle's U.S. buyer refund policy: Merchants control eligibility, Sezzle applies to principal—know dispute steps and CFPB escalation.

Wells Fargo ACH Debit Disputes Under Regulation E

Wells Fargo ACH Debit Disputes Under Regulation E

Learn Regulation E procedures to dispute unauthorized ACH debits from Wells Fargo accounts and know what to do next.

Comenity Bank Unauthorized Debit Card Disputes: Regulation E

Comenity Bank Unauthorized Debit Card Disputes: Regulation E

Know Regulation E limits for unauthorized Comenity Bank debit card disputes and next steps to protect your liability.

American Express Fee Waiver Requests for U.S. Cardholders

American Express Fee Waiver Requests for U.S. Cardholders

Learn how U.S. Amex cardholders request annual fee waivers via customer service and prepare effectively.

Grammarly Subscription Cancellation Under FTC Rule

Grammarly Subscription Cancellation Under FTC Rule

Learn how to cancel Grammarly subscriptions under the FTC Click-to-Cancel rule and know what to do next.

Missouri Medical Billing Complaint Resources

Missouri Medical Billing Complaint Resources

Missouri residents: Learn how to file medical billing complaints with the Attorney General or DHSS Hospital Complaints for potential mediation.

Amazon Subscription Cancellation Refund: U.S. Policy and FTC Rules (2026)

Amazon Subscription Cancellation Refund: U.S. Policy and FTC Rules (2026)

Learn Amazon's U.S. subscription cancellation process, FTC Click-to-Cancel rules, and next steps for refunds.

Costco U.S. Return Policy: No "Final Sale" Category

Costco U.S. Return Policy: No "Final Sale" Category

Understand Costco's U.S. return policy: no "final sale" category, with limited exceptions—check restrictions and next steps.

Progressive State Insurance Department Complaint: How U.S. Consumers File

Progressive State Insurance Department Complaint: How U.S. Consumers File

Learn how to file a Progressive insurance complaint with your state department using NAIC tools after internal attempts.

Delta Air Lines Involuntary Denied Boarding Compensation

Delta Air Lines Involuntary Denied Boarding Compensation

Learn Delta's U.S. DOT involuntary denied boarding compensation rules, eligibility, exceptions, and next steps for passengers.