Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Airbnb Host Cancellation Policy: Fees, Limits, and 2025 Updates Impacting 2026

Airbnb Host Cancellation Policy: Fees, Limits, and 2025 Updates Impacting 2026

Airbnb hosts: Understand host cancellation fees ($50 to $1,000), Superhost limits (<1% rate, 2 per 12 months), and 2025 policy changes like the Strict-to-Firm switch and new tiered policy to avoid penalties in 2026.

Article 58 of Colombia's Law 1480: Procedure for Consumer Protection Actions

Article 58 of Colombia's Law 1480: Procedure for Consumer Protection Actions

Understand Article 58 of Colombia's Law 1480/2011: timelines, response obligations, authority roles (SIC, Superintendencia Financiera), and steps for consumer protection claims in 2026.

FCRA Credit Bureau Dispute: Step-by-Step Guide to Fixing Errors with Equifax, Experian, TransUnion (2026)

FCRA Credit Bureau Dispute: Step-by-Step Guide to Fixing Errors with Equifax, Experian, TransUnion (2026)

Learn how to dispute credit report errors under FCRA with Equifax, Experian, and TransUnion. Get free reports, follow steps, timelines (30 days), and methods for 2026.

Etsy Refund Policy: Timelines, Limits, and Seller Protections Explained (2026 Guide)

Etsy Refund Policy: Timelines, Limits, and Seller Protections Explained (2026 Guide)

Discover Etsy's refund policy details for 2026, including 60-day claim deadlines, $250 seller protection limits, 48-hour response windows, and processing timelines to help buyers and sellers navigate disputes effectively.

Merchant Chargebacks at Banks: Timelines, Processes, and De-Risking Risks in 2026

Merchant Chargebacks at Banks: Timelines, Processes, and De-Risking Risks in 2026

Guide for merchants and consumers on Chase and Bank of America chargeback timelines (30-60 days and 30 days), 120-day Visa/Mastercard dispute windows, 12-day merchant responses, and 2026 bank de-risking for high-risk accounts.

DoorDash Refund Policy: Customer Claims, Merchant Charges & 2026 California Updates

DoorDash Refund Policy: Customer Claims, Merchant Charges & 2026 California Updates

DoorDash refund policy guide for 2026: Report customer issues within 24 hours for refunds or credits, understand merchant error charges (25-100%), and California's new AB 578 rules requiring cash refunds—not credits—for incorrect deliveries.

Best Free Spam Blocker Apps 2026: Truecaller, Hiya, KnownCalls & More

Best Free Spam Blocker Apps 2026: Truecaller, Hiya, KnownCalls & More

Discover top free spam blocker apps in 2026 like Truecaller, Hiya, KnownCalls, WideProtect, and CallApp. Compare user bases, blocked calls, features, and free tiers to stop spam without paying.

What Is a Product Recall? A Complete Guide for Consumers

What Is a Product Recall? A Complete Guide for Consumers

Discover what a product recall is, how it works, key differences from withdrawals, the standard process, risk levels, and preventive measures. Essential guide for consumers and businesses in 2026.

How to Dispute Transactions Online: 2026 Guide to PayPal and Credit Card Timelines

How to Dispute Transactions Online: 2026 Guide to PayPal and Credit Card Timelines

Learn the key steps, timelines, and processes for disputing online transactions in 2026. File PayPal disputes within 180 days or pursue credit card chargebacks within 60-120 days to protect your purchases effectively.

International Bank Transfers in 2026: Fees, Speeds, Hidden Costs and Ways to Save for Colombians

International Bank Transfers in 2026: Fees, Speeds, Hidden Costs and Ways to Save for Colombians

Discover 2026 international bank transfer fees (3-5% total), speeds (3-5 days via SWIFT), hidden FX costs, and alternatives like Wise (0.33%+) for Colombian consumers, SMEs, and expats.