Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

AliExpress Chargeback Guide: How to Dispute a Failed Order and Recover Your Money

AliExpress Chargeback Guide: How to Dispute a Failed Order and Recover Your Money

Learn how to request an AliExpress chargeback after a failed dispute, including evidence, deadlines, bank steps, risks, and escalation options.

AliExpress Cancellation Policy: How to Cancel Orders and Get Refunds

AliExpress Cancellation Policy: How to Cancel Orders and Get Refunds

Learn how AliExpress order cancellations work, when refunds are issued, what to do if a seller refuses, and how to handle disputes.

AliExpress Buyer Protection: How Refunds, Disputes, and Buyer Rights Work

AliExpress Buyer Protection: How Refunds, Disputes, and Buyer Rights Work

Learn how AliExpress Buyer Protection works, when to open disputes, what evidence you need, refund options, and how to avoid common shopping scams.

AliExpress Account Charged Without Purchase? How to Recover an Unauthorized Payment

AliExpress Account Charged Without Purchase? How to Recover an Unauthorized Payment

Found an AliExpress charge you do not recognize? Learn how to secure your account, dispute payments, request refunds, and prevent future unauthorized charges.

Airbnb Unauthorized Charge: How to Dispute an Unexpected Payment

Airbnb Unauthorized Charge: How to Dispute an Unexpected Payment

Learn what to do about an unauthorized Airbnb charge, including evidence to collect, Airbnb dispute steps, bank chargebacks, and key deadlines.

Airbnb Refunds, Cancellations, and Disputes: A Consumer Guide

Airbnb Refunds, Cancellations, and Disputes: A Consumer Guide

Learn how Airbnb refunds, cancellations, and disputes work, including deadlines, evidence rules, host issues, and steps to resolve booking problems.

Airbnb Refund Policy: Cancellation Rules, Refunds, and Guest Rights

Airbnb Refund Policy: Cancellation Rules, Refunds, and Guest Rights

Learn how Airbnb refunds work, including cancellation rules, bad stay claims, refund timelines, disputes, and steps to request money back.

Airbnb Refund Denied? How to Appeal, Dispute the Charge, and Get Help

Airbnb Refund Denied? How to Appeal, Dispute the Charge, and Get Help

Airbnb denied your refund? Learn how to appeal, collect evidence, request Resolution Center help, and understand chargeback options and limits.

Airbnb Late Check-In or Key Delay: What to Do Step by Step

Airbnb Late Check-In or Key Delay: What to Do Step by Step

Locked out or waiting for Airbnb access? Learn what to document, how to contact support, and when refunds, rebooking, or other solutions may apply.

Airbnb Damaged Item: What Hosts Should Do After Guest Damage

Airbnb Damaged Item: What Hosts Should Do After Guest Damage

Learn how Airbnb hosts can report guest damage, document losses, request reimbursement, and handle disputes through AirCover and other options.