Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

What to Do When a Subscription Raises Its Price Suddenly

What to Do When a Subscription Raises Its Price Suddenly

Learn how to check a subscription price increase, cancel or downgrade, request a refund, and dispute an unexpected recurring charge.

Stolen Package Claims: Refunds, Insurance and Chargebacks

Stolen Package Claims: Refunds, Insurance and Chargebacks

Stolen package? Learn who to contact, what evidence to save, USPS claim deadlines, insurance limits and credit-card dispute rules.

How to Prevent Package Theft and Stop Porch Pirates

How to Prevent Package Theft and Stop Porch Pirates

Prevent porch piracy with delivery lockers, pickup options, timing, cameras, and clear steps for missing or stolen packages.

How to Dispute an Online Purchase and Get a Refund

How to Dispute an Online Purchase and Get a Refund

Learn how to dispute online purchases, document evidence, use platform protections, and challenge credit-card billing errors.

How to File an Online Purchase Complaint and Get a Refund

How to File an Online Purchase Complaint and Get a Refund

Resolve late, damaged, missing, or unauthorized online orders with evidence, retailer complaints, and payment dispute steps.

How to Shop Online Safely: Payments, Scams, and Returns

How to Shop Online Safely: Payments, Scams, and Returns

Learn how to verify online stores, protect payment details, avoid phishing, and handle delivery or billing problems safely.

How to Dispute an Online Course Charge and Seek a Refund

How to Dispute an Online Course Charge and Seek a Refund

Learn how U.S. consumers can request an online course refund, document the problem, and dispute an eligible credit-card charge.

Online Course Refunds: Cancellations and Card Disputes

Online Course Refunds: Cancellations and Card Disputes

Learn how U.S. online-course refunds, cancellations, and credit-card disputes work, including deadlines, evidence, and escalation steps.

How to Get a Nonrefundable Deposit Back in the U.S.

How to Get a Nonrefundable Deposit Back in the U.S.

Learn when a nonrefundable deposit can be challenged, how to request a refund, dispute a card charge, and escalate in the U.S.

Can a Business Keep Your Nonrefundable Deposit? Know Your Rights

Can a Business Keep Your Nonrefundable Deposit? Know Your Rights

Learn when a business may keep a deposit, how rental and booking rules differ, and what evidence to use in a refund complaint.