Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

How to Stop Unauthorized Recurring Charges on Your Credit Card in 2026

How to Stop Unauthorized Recurring Charges on Your Credit Card in 2026

Discover your rights under FTC rules, including the Click-to-Cancel Rule, to dispute and stop unauthorized recurring credit card charges. Step-by-step guide with stats on $200M+ scams and practical actions for consumers.

Amazon Delivery Late in 2026: How to Report, Get Compensation (65% Success Rate), and Prime Benefits

Amazon Delivery Late in 2026: How to Report, Get Compensation (65% Success Rate), and Prime Benefits

Amazon delivery late? Learn reporting steps, 65% compensation success from 2025 data, 24-48 hour processing, and Prime perks like extensions and discounts for 2026 shoppers.

Unauthorized Transaction Dispute Process: Timelines, Steps, and Consumer Protections

Unauthorized Transaction Dispute Process: Timelines, Steps, and Consumer Protections

Learn the step-by-step unauthorized transaction dispute process for credit cards, including 60-120 day timelines, £35 liability limits, Section 75 protections for £100-£30,000, and evidence tips to minimize losses from fraud or errors.

Evidence Needed to Dispute Online Purchase: Win Chargebacks with Proven Documentation

Evidence Needed to Dispute Online Purchase: Win Chargebacks with Proven Documentation

Discover the specific evidence required to dispute an online purchase, including timestamped listings and forensic packages, for consumers and merchants to succeed in chargebacks under Visa and Mastercard rules.

Aerocivil Colombia: Regulatory Authority for Aviation Safety, Airports, Passenger Rights and Key Stats

Aerocivil Colombia: Regulatory Authority for Aviation Safety, Airports, Passenger Rights and Key Stats

Aerocivil Colombia regulates civil aviation, airspace, airports, and passenger rights. Explore its infrastructure upgrades, 2024 passenger traffic of 56.56 million, recent rules on sanctions and slots, complaint processes, and business certifications.

Klarna Buyer Protection: Coverage, Exclusions, and Dispute Guide for 2026

Klarna Buyer Protection: Coverage, Exclusions, and Dispute Guide for 2026

Discover what Klarna Buyer Protection covers like non-delivery and defects, key exclusions, and the step-by-step dispute process for online shoppers in 2026. Know your rights before paying or reporting issues.

SIC Colombia Complaint Process: Filing Airline Claims and Company Reporting Rules (2026 Guide)

SIC Colombia Complaint Process: Filing Airline Claims and Company Reporting Rules (2026 Guide)

Learn the SIC Colombia complaint process for consumers, including 2-month filing deadlines for airlines only, and company reporting obligations to RNBD by 25 August 2025 to avoid sanctions up to 200 SMMLV.

Affirm Refund and Dispute Policy: Complete Guide for Colombia (2026 Update)

Affirm Refund and Dispute Policy: Complete Guide for Colombia (2026 Update)

Discover Affirm's 2026 refund and dispute policy for Colombian consumers and merchants. Learn step-by-step processes, 15-day timelines, $15 merchant fees, and CFPB-mandated BNPL protections to resolve issues effectively.

FDA Recalls in 2026: Key Cases Including Salmonella Moringa Outbreak and Monthly Totals

FDA Recalls in 2026: Key Cases Including Salmonella Moringa Outbreak and Monthly Totals

Discover major FDA recalls in 2026, from the Salmonella outbreak in moringa leaf powder affecting 97 people to January's 19 recalls and a reported 605 food recalls total. Learn how to check products and choose safer supplements.

Tripadvisor Viator vs GetYourGuide Refund Policy Comparison (2026 Update)

Tripadvisor Viator vs GetYourGuide Refund Policy Comparison (2026 Update)

Compare Tripadvisor Viator and GetYourGuide refund and cancellation policies in 2026: cancellation windows, processes, payment timing, and tips for travelers to minimize risks on consumoteca.com.co.