Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Wise: How to Contact Support for a Dispute

Wise: How to Contact Support for a Dispute

U.S. Wise users: Know how to contact support for disputes via phone, mail, or help center per CFPB guidance.

Hawaiian Airlines Canceled Flight Refund Rights

Hawaiian Airlines Canceled Flight Refund Rights

Learn your rights to prompt refunds from Hawaiian Airlines for canceled flights under the U.S. DOT 2025 rule and know next steps.

How to Cancel a Trial Before Billing Date

How to Cancel a Trial Before Billing Date

Check service terms to cancel free trials before billing and know what to do if charged anyway.

American Express Temporary Credit During Dispute Explained

American Express Temporary Credit During Dispute Explained

Understand Amex dispute process, FCBA rights, and next steps for U.S. cardholders facing billing issues.

Spirit Airlines Involuntary Denied Boarding Compensation

Spirit Airlines Involuntary Denied Boarding Compensation

Learn U.S. DOT rules for Spirit Airlines involuntary denied boarding compensation and know what to do next.

Synchrony Unauthorized Credit Card Charge Dispute: FCBA Guide

Synchrony Unauthorized Credit Card Charge Dispute: FCBA Guide

Learn how to dispute unauthorized Synchrony credit card charges under FCBA guidance.

Hertz Rental Car Cancellation Refund: U.S. Policy and Steps

Hertz Rental Car Cancellation Refund: U.S. Policy and Steps

Learn Hertz U.S. cancellation refund policies, check your terms, and know practical steps to request and escalate.

Uber Eats US Policy on Wrong Order Adjustments

Uber Eats US Policy on Wrong Order Adjustments

Learn Uber Eats US policy on wrong order adjustments and steps to report issues promptly in the app.

Synchrony Temporary Credit During Disputes: What Official Evidence Shows

Synchrony Temporary Credit During Disputes: What Official Evidence Shows

No confirmed Synchrony policy for temporary credit during billing disputes—know FCBA rights and next steps.

SoFi Bank Fee Waiver Request Guide

SoFi Bank Fee Waiver Request Guide

Learn how U.S. SoFi Bank holders can request discretionary fee waivers via support, with tips and a sample template.