Consumers well informed

Consumoteca Blog

Practical guides on refunds, chargebacks, scams, privacy and consumer protection — in plain English.

Connecticut Insurance Department Complaint Process

Connecticut Insurance Department Complaint Process

Learn how CT DOI handles insurance complaints, what it covers, and verified next steps to prepare and file effectively.

Shop Pay Installments Unauthorized Dispute: U.S. Guide

Shop Pay Installments Unauthorized Dispute: U.S. Guide

U.S. guide: Know what to do next to dispute unauthorized Shop Pay Installments under CFPB BNPL rules.

Discover Bank Checking Fee Waiver Guide

Discover Bank Checking Fee Waiver Guide

Learn how to request Discover Bank checking fee waivers, know policies, and prepare effective customer service contacts.

Alliant Credit Union ATM Fee Disputes (2026)

Alliant Credit Union ATM Fee Disputes (2026)

Learn Alliant Credit Union ATM fee dispute steps under Regulation E, rebates, and what to do next.

DOT Refund Rule for Southwest Schedule Changes (2026)

DOT Refund Rule for Southwest Schedule Changes (2026)

Learn DOT Refund I protections for Southwest schedule changes and know what to do next for U.S. travelers.

Georgia Medical Billing Complaint Resources

Georgia Medical Billing Complaint Resources

Georgia resources to file medical billing complaints: Insurance Commissioner for claims, Medical Board for provider issues.

PayPal Unauthorized EFT Liability Under U.S. Reg E

PayPal Unauthorized EFT Liability Under U.S. Reg E

Know your $50 liability limit for unauthorized PayPal EFTs under U.S. Reg E and next steps to dispute.

Chime Wire Transfer Fraud Complaints: U.S. Policy and Reporting (2026)

Chime Wire Transfer Fraud Complaints: U.S. Policy and Reporting (2026)

Understand U.S. Chime wire fraud rules under UCC 4A, why recovery is limited, and CFPB reporting steps.

Dispute Epic Games Unauthorized Charge: U.S. Credit Card Billing Process

Dispute Epic Games Unauthorized Charge: U.S. Credit Card Billing Process

U.S. credit card holders: Know how to dispute unauthorized Epic Games charges under Reg Z and prepare next steps with your issuer.

Navy Federal Subscription Charge Dispute Steps

Navy Federal Subscription Charge Dispute Steps

Learn Navy Federal steps for disputing subscription charges from deposit accounts under Regulation E.