Instacart+ auto-renews at $9.99 monthly until cancelled via account settings, according to official Instacart Help Center guidance. No official policy in available evidence guarantees refunds for charges after cancellation. Gather your cancellation confirmation email, billing statements showing charge dates, and support interactions, then contact Instacart support via the Help Center or app for a case-by-case refund review.
Instacart+ Subscription Policy Controls Billing and Cancellation
Instacart+ charges a recurring $9.99 monthly fee to the active payment method upon conclusion of a trial and auto-renews each month until cancelled, per the Instacart Help Center Fresh Funds Terms and Conditions. This applies to the membership billing cycle.
Cancellation occurs via account settings in the Instacart website or app, with a confirmation email sent upon success, as detailed in the Instacart Help Center Manage your Instacart+ membership page. Official evidence does not address refund eligibility for mid-cycle or post-cancellation charges.
| Policy Element | Details from Official Sources |
|---|---|
| Charge Amount | $9.99 monthly recurring after trial |
| Renewal | Auto-renews to active payment method until cancelled |
| Cancellation Method | Account settings in app/website; confirmation email provided |
| Refund Policy | Not addressed for subscriptions in available evidence |
What Does Not Control Instacart+ Refunds
Order-related refunds do not apply to Instacart+ membership charges. For example, the Instacart Help Center Refund, Returns, and Cancellation policy covers order fees but specifies shopping/delivery only.
U.S. Federal Trade Commission (FTC) guidance on deceptive subscriptions or Consumer Financial Protection Bureau (CFPB) payment dispute rules do not override Instacart's subscription policy here, as no specific mandates appear in evidence for post-cancellation refunds. Credit card chargebacks remain a separate path via your card issuer, not a substitute for Instacart's process.
Next Steps to Request or Dispute an Instacart+ Refund
Checklist for evidence and contact:
- Cancellation confirmation email (timestamp and details).
- Account or bank statements showing charge date relative to cancellation.
- Screenshots of account settings confirming membership status.
- Prior support chat/email transcripts if any refund was requested/denied.
Contact Instacart support through the Help Center form, app chat, or email with this evidence, requesting review of the post-cancellation charge. Official sources confirm the cancellation process provides proof via email, supporting your case.
If denied, review your payment method: for credit cards, consider a billing dispute with your issuer as a distinct option (deadlines vary by issuer). No official escalation paths beyond support appear in evidence.
FAQ
Does Instacart+ refund charges if I cancel mid-cycle?
No official policy confirms mid-cycle refunds for Instacart+ subscriptions.
What proof do I need for a post-cancellation refund request?
Cancellation confirmation email, charge date vs. cancel date on statements, and account screenshots.
Can I get a chargeback if Instacart denies my Instacart+ refund?
Chargebacks are a separate card issuer process, not governed by Instacart policy.
How soon after cancellation does Instacart+ stop charging?
Official policy requires cancellation via account settings before the next renewal; confirmation email provides proof.
Is there a deadline to request an Instacart+ refund?
No deadline confirmed in official evidence.